A Guide To Bailiffs

How can I complain about a bailiff?

Depending on the type of complaint you want to make, you can complain to the person who instructed the bailiff, for example a local authority, the county court (if the bailiff is certificated or a county court bailiff) or a trade association. See below for how to get help making a complaint.

Most private bailiffs will also belong to a trade association, all of whom have complaints and grievance procedures you can use. The main trade associations are the Certificated Bailiffs Association (CBA) and the Association of Civil Enforcement Agencies (ACEA).

CBA can be contacted by writing to:

c/o Ridgefield House
14 John Dalton Street
MANCHESTER
M2 6JR
tl: 0161 839 7225

ACEA can be contacted by writing to:

Chesham House
150 Regent Street
LONDON
W1R 5FA

t: 0207 432 0366
f: 0207 432 0516
e: sec@acea.org.uk
w: www.acea.org.uk

Always keep copies of letters and evidence you send.

• Future changes and further help
• A guide to bailiffs - introduction